Bill Explainer Studio includes a built-in feedback option to help gather input directly from BE Admins. You will find the feedback icon (..) on the left-hand side of the Studio interface, just above the Exit button.
Benefits
Prioritize the product roadmap with confidence: Gain clear insights into what’s working and what needs improvement directly from BE Admins helping shape features based on real-world needs.
Enable client-driven development: Elevate the “voice of the customer” in your planning process, ensuring client needs directly influence future enhancements.
Accelerate issue detection: Quickly surface bugs or usability concerns from a broader user base, reducing the time from issue identification to resolution.
Boost customer satisfaction: Show users that their input matters by actively listening, acting on feedback, and improving their experience over time.
Clicking this icon opens a simple feedback form where you can:
Select a rating from the following options (in ascending order): Very Poor, Poor, Average, Good, and Excellent
Optionally, provide a comment in the text box just below the rating if there is anything specific we can improve.
Once done, click Submit to send your feedback.
All feedback ratings and comments are securely sent to the Data Platform for analysis. Your insights help improve the Bill Explainer experience for all users.
