---
title: "User Guide"
slug: "batch-communications-engine-user-guide"
updated: 2026-08-07T06:29:39Z
published: 2026-08-26T17:14:05Z
canonical: "help.csgi.com/batch-communications-engine-user-guide"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.csgi.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# User Guide

If you know your local administrator, they can add you to your organization. If you’re unsure who your organization administrator is, contact [Xponent Support](https://www.csgi.com/mycsg-customer-support) for assistance.

Already have an account? Learn how to [sign in for the first time or manage your password](/cx/docs/logging-in-to-bce).

New to the Batch Communications Engine Hub? Start with the User Guide to familiarize yourself with the platform and begin your journey.

- [Profiles](/cx/docs/profiles)
- [Segments](/cx/docs/segments)
- [Campaigns](/cx/docs/campaigns)
- [Subscriptions](/cx/docs/subscriptions)