---
title: "Bill Items"
slug: "bill-items"
updated: 2025-05-21T11:10:13Z
published: 2025-05-21T11:10:13Z
canonical: "help.csgi.com/bill-items"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.csgi.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Bill Items

Bill items represent individual charges or components of a bill. Within the Bill Explainer, users can manage and customize descriptions for these items to improve clarity and enhance user understanding. There are two ways to configure descriptions: Custom Description and Section-Based Description.

### Custom Description

Custom descriptions allow users to define and manage descriptions at the individual bill item level.

- **Adding, Renaming, and Deleting Items**: Users can add new bill items, rename existing ones, or delete them as needed.
- **Enabling or Disabling Descriptions**: Users have the option to enable or disable descriptions for each bill item.
- **Info Icon Visibility**: When the description is enabled, an info icon appears next to the item, providing users with additional details when hovered over.
- **Providing a Title and Description**: Once enabled, users can enter a title and a detailed description for the item.
- **Adding Links**: Links can be embedded within the description by selecting text and applying a hyperlink.
- [**Generative AI**](/cx/docs/content-using-generative-ai) **Assistance**: Users can refine descriptions using AI-powered options to rewrite, expand, or reduce content based on their requirements.

![](https://cdn.document360.io/c578bb14-e570-4b6e-93ed-f6c5b8a2d8a1/Images/Documentation/2025-03-25_15-58-51.gif?sv=2026-02-06&spr=https&st=2026-10-26T15%3A04%3A25Z&se=2026-10-26T16%3A04%3A25Z&sr=c&sp=r&sig=l%2Fuzw1OsaoGr60NlHaVIP%2FM2B%2F8GnV7ptlQCvdMZxjQ%3D)

### Section-based Description

Section-based descriptions apply to predefined sections that have been created within the Bill Sections feature. This allows descriptions to be assigned at a broader category level rather than per individual item.

- **Creating Descriptions for Sections**: Users can configure descriptions for each subsection separately, ensuring clarity and better organization.
- **Enabling Section-Based Descriptions:** A toggle switch allows users to enable descriptions for specific sections.
- **Visibility and Activation**: Enabling the section description ensures that the relevant information appears within the bill, helping users understand grouped charges more effectively.

![](https://cdn.document360.io/c578bb14-e570-4b6e-93ed-f6c5b8a2d8a1/Images/Documentation/2025-03-25_16-10-34.gif?sv=2026-02-06&spr=https&st=2026-10-26T15%3A04%3A25Z&se=2026-10-26T16%3A04%3A25Z&sr=c&sp=r&sig=l%2Fuzw1OsaoGr60NlHaVIP%2FM2B%2F8GnV7ptlQCvdMZxjQ%3D)