The Promise to Pay section allows subscribers to commit to making a payment on a future date. Users can configure the default extension period and customize the messages shown during the Promise to Pay flow.
Default Extension
Users can select a default payment extension period from a dropdown list. The available options allow you to select a postponed payment date between 1 to 21 days after the due date.
Page Introduction
Defines the introductory content displayed to subscribers when they choose the Promise to Pay option.
Title - Heading displayed on the Promise to Pay page.
For Example: Promise to Pay
Description - Supporting text explaining the action.
For Example: Commit to paying on a date that works for you.
Confirmation Message
Displayed when the Promise to Pay request is successfully set.
Message - Primary confirmation text shown to the subscriber.
For Example: Your payment has been rescheduled to the
Postponed Date(selected postponed date).Details - Additional confirmation information.
For Example: A confirmation email has been sent to notify you of your new postponed payment date.
Button Label - Text displayed on the confirmation action button.
For Example: Thank You!
Error Message
Displayed when the Promise to Pay request cannot be completed.
Message - Primary error message shown to the subscriber.
For Example: We’re sorry. Your payment rescheduling couldn’t be set.
Details - Additional information explaining the issue.
For Example: Your new payment date couldn’t be set. This might be due to a verification error or technical issues.
Button Label - Text displayed on the retry action button.
For Example: Try Again
