Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

Use this file to discover all available pages before exploring further.

📢 Announcement:  Xponent Journey Hub, Bill Explainer, and Xponent Communication Control April 2026 (26.1) Release Notes are now available – Check out the latest updates published on April 2026.

Section Overview

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The Section Overview widget enables you to customize billing summary messages based on different billing scenarios. The configured content will be based on the changes detected, ensuring users receive clear, contextual explanations of their bill variations.

  • Higher Charges: Indicates an increase in charges compared to the previous billing cycle.

    For Example - Your bill has increased this month. The Section Diff.Amount is higher than last month.

  • Lower Charges: Highlights a reduction in charges from the last bill.

    For Example - You are paying less this month. The Section Diff.Amount is lower than the previous cycle.

  • Changes with Same Total: Used when line items within the bill have changed, but the total amount remains the same.

    For Example - There are adjustments in your bill, but the total remains unchanged.

  • No Changes: Confirms that the bill amount is identical to the previous billing cycle.

    For Example - Your bill remains the same as last month, with no changes to the charges.

Note

 Generative AI can be utilized to craft personalized and user-friendly explanations, ensuring that billing updates are clear and easy to understand.

Generative AI can be utilized to craft personalized and user-friendly explanations, ensuring that billing updates are clear and easy to understand.