---
title: "Support"
slug: "support"
updated: 2026-01-29T17:13:29Z
published: 2026-01-29T17:13:29Z
canonical: "help.csgi.com/support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.csgi.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

This page explains **how to get help and support** when using Bill Explainer.

---

## Getting help

If you need assistance with Bill Explainer, support is typically provided through established CSG support channels.

This may include:

- Help with access or permissions
- Guidance on configuration or usage
- Assistance troubleshooting issues

---

## How to contact support

Support requests are generally initiated:

- Through your organization’s designated support process
- Via your CSG representative or support contact

Support availability and response processes may vary based on your agreement.

---

## Using documentation as a resource

In many cases, questions can be answered by reviewing:

- [**Getting Started**](/cx/docs/getting-started-with-bill-explainer)
- [**How Bill Explainer Works**](/cx/docs/how-to-use-bill-explainer)
- [**Core Modules**](/cx/docs/core-modules-1)
- [**Release Notes**](/cx/docs/bill-explainer-hub-release-notes)

These resources are designed to help teams resolve common questions independently.