Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

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Different Description

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The Different Description feature highlights changes in an item’s description between the last and current billing cycles. If an item was previously listed with one description but now appears under a new description, this feature ensures that users are made aware of the change.

This feature provides direct messaging regarding description differences rather than relying on section-based summaries. By clearly stating what has changed, it helps users quickly recognize updates to their billed items.

Tag Selection

Users can assign a Tag to categorize and manage changes in item descriptions. Tags can be selected from a predefined dropdown list or created manually. Simply type the desired tag, choose an existing match from the search results, or create a new tag on the spot.

Single Item

For bills that contain a single item where the description has changed, a clear explanation is provided.

  • Title: A concise heading summarizing the change, such as Item Changed.

  • Description: A detailed explanation highlighting the specific change.

    For example - The description of this item has changed from Previous Description to Current Description.

Here, Previous Description refers to how the item was labeled in the last billing cycle, while Current Description reflects its updated label in the present cycle. This ensures users can track modifications and understand what adjustments have been made.

Multiple Items

For bills that include multiple items where the descriptions have changed, a general message is displayed to inform users of the updates collectively.

  • Title: A brief heading summarizing the change, such as Items Changed.

  • Description: A broad statement covering all affected items.

    For example - The descriptions of these items have changed.

Instead of listing individual changes for each item, this provides a high-level summary, ensuring clarity while avoiding excessive detail.

Section Exceptions

Some bill items may not require the Different Periods messaging. In such cases, Section Exceptions allow users to exclude specific sections from applying this rule.

  • Adding Section Exceptions: Click on the ”+” icon to add exceptions from the available list of sections or cards.

  • Enabling/Disabling Exceptions: Section exceptions can be enabled or disabled based on preference.

  • Removing Exceptions: To remove an item from the exception list, click the “X” next to the respective section.

By configuring section exceptions, users can ensure that periods changes are communicated only where necessary, improving the clarity of billing updates.

Generative AI can assist in refining this content, and users can also incorporate predefined variables within the content for customization.