---
title: "How Clients Get Started"
slug: "how-clients-get-started"
updated: 2024-04-19T11:57:30Z
published: 2024-04-19T11:57:30Z
canonical: "help.csgi.com/how-clients-get-started"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.csgi.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Get Started Building a Journey

The attached document provides a comprehensive guide on how to build a journey using the Journey Orchestration hub. It outlines the various steps involved, such as discovery sessions, defining metrics and KPIs, building and testing the project, deploying it, and optimizing based on results. By following the process outlined in the document, Partner-led project teams can effectively plan, implement, and refine end-customer journeys.

[PDF document](https://cdn.document360.io/c578bb14-e570-4b6e-93ed-f6c5b8a2d8a1/Images/Documentation/500%20How%20to%20Build%20a%20Journey(1).pdf?sv=2026-02-06&spr=https&st=2026-10-26T13%3A36%3A19Z&se=2026-10-26T14%3A36%3A19Z&sr=c&sp=r&sig=Yn4A8DhGOXbzBH0zultu%2FYtNIwU0erl1Rvl9H53VVDo%3D)