📢 Announcement: Xponent JO, Bill Explainer, Payment Reminder, Communications Control, and Batch Communications Engine August 2026 (26.2) Release Notes are now available.

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Introduction to CSG's Xponent Journey Hub

  • 1 minute(s) read
  • atul bhujbal
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This course provides beginner-level information about CSG’s Xponent Journey Hub. It introduces you to the functionality available through the application and provides you an opportunity to interact with it.

Lessons in this course include:

  • Key Terms
  • User Roles and Use Cases
  • Introduction to Project, Journey Maps, Steps, Nodes, and Interactions
  • Introduction to Create and Associate Metrics
  • Introduction to Graph, Listener and Visual Test
  • Introduction to Adaptors and Logic Nodes
  • Version and Deploy a Graph
  • Identify XDM Functionality and Update a Profile
  • Identify Journey Discovery Analytics
  • © 2026 CSG Systems, Inc. and/or its affiliates ("CSG"), All Rights Reserved.
  • CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.