Documentation Index

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📢 Announcement:  Xponent Journey Hub, Bill Explainer, and Xponent Communication Control April 2026 (26.1) Release Notes are now available – Check out the latest updates published on April 2026.

Access Tokens (JWT)

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Access tokens are used internally by Bill Explainer to securely validate access to the Explainer experience.

They ensure that each customer sees only their own personalized billing information and that access is time-bound and protected.


What access tokens do

Access tokens help Bill Explainer:

  • Verify the identity and context of a request

  • Protect customer billing data

  • Ensure secure delivery of personalized content

  • Support scalable and reliable access control

These tokens are part of the platform’s underlying security model.


How access tokens are used

Access tokens are:

  • Generated and validated automatically

  • Used as part of secure access flows

  • Managed by the platform, not by end users

They are not exposed to customers and typically require no action from client administrators.


What client administrators need to know

For most deployments:

  • No configuration or maintenance is required

  • Access tokens are handled as part of the standard Bill Explainer setup

  • Any exceptions or special requirements are addressed during onboarding

This information is provided for transparency and awareness, not for day-to-day management.


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