Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

Use this file to discover all available pages before exploring further.

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MMS Performance

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Track the reach and impact of your MMS campaigns with a clear view of delivery volumes and performance trends. The MMS Performance dashboard provides key metrics to help you understand how your messages are performing and identify areas for optimization.

What You Can Do:

  • Monitor the number of MMS messages sent and delivered.

  • Spot delivery issues early with volume trends over time.

  • Measure the overall effectiveness of your MMS communications.

Filters

Flexible Date Filters: Easily explore campaign data over any timeframe using dynamic date filters:

  • Date Preset: Choose from quick options like Today, yesterday, Last 7 days, Last 30 days, Last 60 Days, or Last 90 Days for instant insights.

  • Date Range: Select a custom start and end date using the slider for a more focused analysis.

These filters automatically update the dashboard, making it easy to compare periods, analyze trends, and uncover valuable insights.


Disposition Metrics

Get a clear picture of your MMS campaign performance with key disposition metrics that track how messages are sent, delivered, and where issues may arise.

  • MMS Sent: Total number of MMS messages sent to recipients.

  • MMS Delivered: Total number of MMS messages successfully delivered.

  • MMS Delivery Failure Rate: Percentage of MMS messages that failed to deliver.

  • MMS Sent Trend (Month-Over-Month): Monitor how your MMS send volume changes over time.

  • MMS Delivery Failure Rate Trend (Month-Over-Month): Track monthly changes in delivery failure rates to spot issues or improvements.

  • MMS Delivered Activity: See when your messages are most successfully delivered by analyzing delivery patterns across different days and times.

  • MMS Delivery Failure Rate Activity: Identify peak periods of delivery issues to optimize timing and improve success rates.

These metrics help you evaluate reach, troubleshoot issues, and improve your MMS strategy with data-driven decisions.