Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

Use this file to discover all available pages before exploring further.

📢 Announcement:  Xponent Journey Hub, Bill Explainer, and Xponent Communication Control April 2026 (26.1) Release Notes are now available – Check out the latest updates published on April 2026.

Most Popular Steps

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Information

 Most Popular Steps visualization uses only journey step data.

The Most Popular Steps chart shows the five most common journey steps that occurred during the selected period. This chart helps inform users most common behaviors, which helps inform overall journey behavior. Each bar represents the total number of distinct profiles that have taken that step.

Note

 Hover over the names on the Y-axis to see the full names of the steps.