Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

Use this file to discover all available pages before exploring further.

📢 Announcement:  Xponent Journey Hub, Bill Explainer, and Xponent Communication Control April 2026 (26.1) Release Notes are now available – Check out the latest updates published on April 2026.

Projects

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Projects are a collection of one or more journeys, metrics, and graphs. The Xponent home page shows a two-column list of projects. Clicking on the name of any project will take you through to the Project Home Page.

The project page has four tabs: Overview, Journeys, Graphs, and Metrics. 

Overview Tab

The overview tab summarizes the project in its description and shows the deployments within each environment. 

The right-hand panel gives a list of shortcuts to some of the most commonly used parts of the administration page: 

Journeys Tab

The Journeys tab shows all of the journeys in the project in a two-column layout. The filter box allows the list to be filtered by any substring of the journey name. 

Graphs Tab

The Graphs tab shows all of the nodes in your project. The filter box allows the list of items to be filtered by any substring of name, tag, or type of the node.

By default, the graphs are grouped in a two-column format into groups of graphs, adaptors, logic, and learning nodes. An alternative grouping shows the user-defined tags and groups the items by these tags: 

The untagged items are those without a user-defined tag attached to them. 

Metrics Tab

The Metrics tab shows all of the metrics defined in the project. The favorite metrics in the project, up to a maximum of six, below that all of the metrics for the project are shown in a two-column layout. 

The filter box supports searching the project metrics by any substring of their name. You can also filter by the metric type: Basic, Compound, and Default. By default, the Default metrics, automatically created by Xponent, are not shown in the list. Each metric has a simple summary and shows a count, a monetary value, and, optionally, the progression to the target. 

The favorite metrics can display their data using different time units and either in cumulative or rate mode..