---
title: "Tokenized Access Links"
slug: "tokenized-access-link"
updated: 2026-01-30T11:25:10Z
published: 2026-01-30T11:25:10Z
canonical: "help.csgi.com/tokenized-access-link"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.csgi.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Tokenized Access Links

Tokenized access links provide a **secure and seamless way for customers to access the Bill Explainer experience**.

These links are typically embedded in bill notifications (such as email or SMS) and allow customers to open their personalized bill explanation **without needing to log in or perform additional steps**.

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What tokenized access links enable

Tokenized access links are designed to:

- Securely identify the customer and billing context
- Provide direct access to the correct bill explanation
- Reduce friction in the billing experience
- Support a smooth, one-click customer journey

They operate behind the scenes and are generated automatically as part of the Bill Explainer delivery flow.

---

## When tokenized access links are used

Tokenized access links are commonly used when:

- Bill Explainer is delivered via email or SMS
- Customers access their bill explanation from a notification
- A low-friction, no-login experience is preferred

The exact delivery approach depends on the client’s billing and communication setup.

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## What client administrators need to know

In most cases:

- No manual configuration is required
- Tokenized links are handled as part of the standard Bill Explainer setup
- Usage is coordinated during onboarding or enablement

Client administrators typically **do not need to manage or generate tokens directly**.

---

## Related topics

- [**Access Tokens (JWT)**](/cx/docs/jwt-access-token)
- [**Bill delivery via email and SMS**](/cx/docs/bill-delivery-via-email-and-sms)
- [**Initial setup and configuration**](/cx/docs/initial-setup-and-configuration)