📢 Announcement: Xponent JO, Bill Explainer, Payment Reminder, Communications Control, and Batch Communications Engine August 2026 (26.2) Release Notes are now available.

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User Personas

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The graphic below outlines three key user personas for the Xponent platform: Journey Manager, Configurator, and Analyst. It highlights each persona's goals, objectives, and areas of interest, providing insight into their respective roles and responsibilities. Understanding these user personas offers valuable information to organizations seeking to leverage Xponent effectively for customer journey management, configuration, and analysis.


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