Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

Use this file to discover all available pages before exploring further.

📢 Announcement:  Xponent Journey Hub, Bill Explainer, and Xponent Communication Control April 2026 (26.1) Release Notes are now available – Check out the latest updates published on April 2026.

Xponent May 2016 Release Notes

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New Web-Based UI and Seamless Cloud Deployment

Xponent 2016 was built from the ground up for the cloud, including:

  • A brand new, web-based user interface
  • Seamless testing and deployment of projects
  • Highly available and automatically scaling execution capabilities.

Together, these make for a Xponent that’s easier to use, easier to operate, and more performant than ever.

Journey Editor & Metrics

Connect strategy and execution with our new Journey Editor. Map out your customer journey, configure real running programs for each step, and define key performance indicators to measure and optimize your programs.

Journey Jumpstarts  

Don’t know where to start? Need to get up and running quickly? With one click, our /wiki/spaces/~280179578/pages/517309297 will create all you need to get started, drawn from our years of experience developing successful customer journey solutions.

  • Customer Journey Assessment
  • AdTech / MarTech Unification
  • Social Opportunity Conversion
  • Omnichannel Personalization
  • Online / Offline Unification
  • Real-time Revenue Acceleration
  • Omnichannel Loyalty

Collaborative Projects

Teams can collaborate on projects with Xponent 2016, and with support for user roles and user groups, you can securely share your work across your organization. And since everything is managed and deployed in the cloud, your team can work from anywhere!

Powerful New Scripting Capabilities

Our new Script Node is based on JavaScript, the most well-known programming language in the world, and Node.js, a high-performance JavaScript runtime support by companies like IBM, Microsoft, Intel, and Red Hat. This makes our new scripting capabilities both powerful and easy to learn, while providing rock solid support for years to come.