This section helps you get oriented and begin using Bill Explainer within the CSG Xponent platform.
If you’re new to Bill Explainer, start here before exploring configuration, modules, or detailed functionality.
Before you begin
To use Bill Explainer, you should have:
Access to the Xponent platform
The Bill Explainer application enabled for your organization
Appropriate admin permissions to view or manage the experience
If you’re unsure about access or permissions, contact your CSG representative.
What to explore next
Depending on what you’re looking to do, continue with:
Understand the end-to-end experience, from billing data to customer interaction.
Review the key capabilities available in Bill Explainer.
Learn how Bill Explainer supports multilingual experiences.
Find help resources and support channels.