Account Summary

The Account Summary provides a snapshot of the subscriber’s current account status and payment position. It adapts dynamically based on the account's state, displaying one of four views: Delinquency, Pre‑Delinquency, Updating, or Up to Date.

These views help subscribers understand whether a payment is upcoming, overdue, being processed, or fully resolved. While each state uses similar configuration fields, the labels, messages, and visual indicators vary to clearly reflect the subscriber’s current situation and guide the next appropriate action.

Delinquency

This view is displayed when a subscriber’s payment is already past due. It clearly communicates how long the payment has been delayed and highlights the portion of the balance that requires immediate attention. The delinquency summary helps subscribers understand what is overdue, so they can take timely action.

The summary includes a days-counter showing how many days the payment is late, a past‑due balance indicator, and a detailed account balance message that breaks down the total amount due on the statement.

Days Counter

Label - This text appears below the days count to indicate that the payment is overdue. The number displays the count, and the label indicates that the delay is measured in days, together showing how many days the payment is late.

For Example: 63 Days Late

Icon / Pictogram

Displays a visual indicator representing the delinquent account status. The icon or pictogram provides an immediate visual cue that the account requires attention due to an overdue payment.

Due Balance

Label - This label appears before the due balance amount and clearly identifies the portion of the balance that is overdue.

For Example: Past Due Balance

Statements

Label -This label appears after the statement period to provide billing context.

For Example: Oct 09 – Nov 08 Statement

Account Balance

• Label - Label for the account balance section

  For Example: Your Account Balance

• Message - This message breaks down the total balance so subscribers can clearly see how much is overdue and what is still within the current billing cycle.

  For Example: You have a total Total Due Amount to pay. Past Due Amount is past due, and Current Activity Amount is still on time.

Pre-delinquency

This view appears when a subscriber’s payment is not yet due, but the due date is approaching. It provides early visibility into the upcoming payment and encourages on‑time action before the account becomes delinquent.

The pre‑delinquency summary shows a days-left counter indicating how many days remain until the due date, along with the total due balance. A due‑date footnote clarifies when payment is expected, and the account balance message reassures subscribers that their account remains in good standing.

Days Counter

Label - This text appears below the days count to indicate that time remains before the payment due date. The number and label together show how many days are left to make the payment.

For Example: Days Left

Icon / Pictogram

Displays a visual indicator representing an upcoming payment. The icon helps differentiate pre‑delinquent accounts from overdue accounts at a glance.

Due Balance

• Label - This label appears before the total due amount and represents the full balance that must be paid by the due date.

  For Example: Total Due Balance

• Footnote - Displays the due date using a configurable variable to reinforce when payment is expected.

  For Example: until (Due Date), until Oct 20

Statements

Label -This label appears after the statement period to provide billing context.

For Example: Oct 09 – Nov 08 Statement

Account Balance

• Label - Label for the account balance section

• For Example: Your Account Balance

• Message - This message reassures subscribers that their account is in good standing and clearly communicates the remaining balance.

  For Example: Of the current statement, you have a remaining Total Due Amount to pay, and you’re still on time.

Updating and Up to Date

The Updating and Up to Date statuses use the same configuration options. However, the icon/pictogram and feedback message can be defined separately for each status, allowing different messages and visual indicators to be displayed based on the account state.

Icon / Pictogram

Select an icon or pictogram to visually represent the current account status. This icon appears alongside the feedback message to provide a quick visual indication of whether the account is Up to Date or Updating.

Feedback Message

Enter the message that is displayed to the subscriber to describe the current account status. This text helps clearly communicate whether the account is current or temporarily being updated.

• Updating: Enter a message, such as "Your account is being updated," to inform the subscriber that the account is temporarily being updated.

• Up to Date: Enter a message, such as “Your account is up to date,” to indicate that no action is required.