Different Periods

The Different Periods feature highlights changes in the billing period of an item between the previous and current billing cycles. If an item was previously billed for a different duration or for a different date range, this feature ensures that the change is clearly communicated.

Instead of relying on section-based explanations, this feature provides direct messaging about period differences, making it easier for users to understand how their bill has changed.

Tag Selection

To categorize and organize period changes, users can assign a Tag to the item. Tags can be selected from a predefined dropdown list or created manually. Simply type the desired tag, choose an existing match from the search results, or create a new one instantly.

Single Items

For bills that include a single item with a billing period that has changed, a detailed explanation is provided.

• Title: A brief heading summarizing the change, such as Different Periods.

• Description: A detailed explanation of the change.

  For Example - Last month, this item was charged for Prev. Period Duration days — from Prev. Period Start Date to ‘Prev. Period End Date’. This month, it is being charged for ‘Curr. Period Duration’ days — from Curr. Period Start Date to Curr. Period End Date.

Here, Prev. Period Duration, Prev. Period Start Date, and Prev. Period End Date represent the previous billing cycle’s duration and dates, while Curr. Period Duration, Curr. Period Start Date, and Curr. Period End Date reflect the updated cycle.

This ensures users are informed about changes in the duration or start and end dates of billing for that specific item.

Multiple Items

For bills that include multiple items where the billing period has changed, a general message is displayed instead of item-specific details.

• Title: A brief heading summarizing the change, such as Different Periods.

• Description: A broad statement covering all affected items.

  For example - The periods for which these items were charged have changed.

This provides a high-level overview without listing individual date changes for each item.

Section Exceptions

Some bill items may not require the Different Periods messaging. In such cases, Section Exceptions allow users to exclude specific sections from applying this rule.

• Adding Section Exceptions: Click on the ”+” icon to add exceptions from the available list of sections or cards.

• Enabling/Disabling Exceptions: Section exceptions can be enabled or disabled based on preference.

• Removing Exceptions: To remove an item from the exception list, click the “X” next to the respective section.

By configuring section exceptions, users can ensure that periods changes are communicated only where necessary, improving the clarity of billing updates.

 Generative AI can assist in refining this content, and users can also incorporate predefined variables within the content for customization.