SMS Performance

Gain valuable insights into the reach and effectiveness of your SMS campaigns with clear, data-backed metrics. Track delivery trends and assess the overall impact of your communications in real time.

Filters

The dashboard offers flexible filtering options to help you focus on the data that matters most:

• Filter by Date Preset: Choose from quick, predefined time periods like Today, Yesterday, Last 7 days, Last 30 days, Last 60 Days, or Last 90 Days for instant trend analysis.

• Filter by Date Range: Use a custom date range to dive deeper into specific campaign periods.

• Filter by Mailbox ID: Select the mailbox id from the dropdown.

These tools make it easy to monitor campaign performance, identify patterns, and make informed decisions to improve future SMS engagement.

SMS Disposition Metrics

Get a quick view of how your SMS campaigns are performing with key metrics like messages sent, delivered, and failed. Track monthly trends and delivery activity across days and times to better understand message reach and improve overall delivery success.

Track the overall performance and delivery success of your SMS campaigns with key disposition metrics:

• SMS Sent: Total number of SMS messages initiated.

• SMS Delivered: Number of SMS messages successfully delivered to recipients.

• SMS Delivery Failure Rate: Percentage of messages that failed to reach recipients.

Understand how your messaging efforts evolve over time with trend data:

• SMS Sent Trend (Month-Over-Month): Visualizes how SMS volume changes from month to month.

• SMS Delivery Failure Rate Trend (Month-Over-Month): Highlights fluctuations in failed message deliveries over time.

• SMS Delivered Activity: Shows when SMS messages are successfully delivered across different days and times, helping you identify peak engagement windows.

These metrics help assess campaign reliability, identify issues early, and optimize future message delivery.