Welcome to Xponent Journey Orchestration Documentation
Xponent offers a software platform where you can easily map and execute customer journeys for your clients.
We sit in the middle of any pre-existing software and house the decision and rules engine regarding communication with each customer. Data is used across channels to deliver the most relevant content to each customer at the right time via their preferred channels.
New to Journey Hub? Visit the Xponent User Guide. New customer journey builders can use the custom graph templates and ready-made graphs to jump-start building their customer journeys.
Help and Support
Visit our Help and Support page for information on our service help desk, open source software notices, legal details, and cookie management options. Check the Journey Hub Service Status here.
Training Materials
For in-depth training, explore the CSG University courses. This resource provides comprehensive guides and tutorials to help you master the platform.
What's New
Stay up-to-date on the Xponent Customer Journey Hub here! For news on the latest Xponent platform version, see Xponent Release Notes.
Announcements
⭐️ Xponent Journey Hub April 2026 (26.1) Release Notes
⭐️ Xponent Journey Hub January 2026 (25.3.3) Release Notes
⭐️ Xponent Journey Hub January 2026 (25.3.1) Release Notes
⭐️ Xponent Journey Hub December 2025 (25.3) Release Notes
⭐️ Xponent Journey Hub September 2025 (25.2.1) Release Notes
⭐️ Xponent Journey Hub August 2025 (25.2.0.1) Release Notes
⭐️ Xponent Journey Hub August 2025 (25.2) Release Notes
⭐️ Xponent Journey Hub May 2025 (25.1.1) Release Notes
⭐️ Xponent Journey Hub May 2025 (25.1) Release Notes
Feedback
We value your feedback and product suggestions.
Keep in mind that all submitted suggestions are governed by our terms. If you're experiencing a problem with your account, please check the Xponent User Guide to find an answer to your question and then raise a ticket with Xponent Support.
Got a topic you want covered in our Technical Vignettes and Webinars? Send your request to Xponent Support.