Documentation Index

Fetch the complete documentation index at: https://help.csgi.com/llms.txt

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Run Campaign

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Use the Run Campaign feature to start a campaign and begin processing communications for the configured profiles. You can run a campaign directly from its Campaign details panel on the right side of the Campaigns page.

Note

 Before you begin, ensure the campaign is in Draft status.

  • Navigate to the Campaigns page.

  • The system displays a list of existing Campaigns.

  • Click the campaign row to open the Campaign Details panel on the right.

  • Verify the campaign configuration in the Overview section.

  • Click Run Campaign button at the bottom of the campaign details panel.

  • The system starts the campaign. The campaign status updates to Launched.

  • The Run Campaign button changes to Stop Campaign.

  • The campaign begins processing, and execution metrics start updating in the campaign overview.

When running a campaign, the status is different for a one-time versus recurring campaign:

  • For a one-time campaign, running the campaign puts it into a Running status and it begins to send communications immediately as displayed in the above One-time Run Campaign screen recording.

  • For a recurring campaign, running the campaign puts it into a Launched status, but it will only send communications based on the schedule date and recurrence.