This section outlines the system requirements and prerequisites for using Payment Reminder. Ensuring these requirements are met provides a consistent, reliable, and accessible experience across supported environments.
Before configuring or accessing Payment Reminder, make sure your environment, access setup, and supporting systems meet the criteria described below.
Supported Environments and Access
Payment Reminder supports a range of modern browsers, devices, and configurations to ensure a consistent experience across different environments.
Browsers
The application is supported on the latest version and up to two previous versions (latest minus two) of the following browsers:
Firefox
Google Chrome
Safari
Microsoft Edge
Devices and Responsiveness
Payment Reminder is designed as a responsive application and can be accessed across:
Desktop
Tablet
Mobile devices
The interface adjusts dynamically to different screen sizes to ensure usability across devices.
Studio Access
Access to the Payment Reminder Studio is provisioned by CSG as part of the implementation process. You must have the appropriate credentials and permissions to configure and manage features within the application.
Language Support
The application is available in English. Spanish-language support is currently limited to billing statements when the operator’s billing configuration includes Spanish output.
Accessibility Compliance (WCAG 2.1 AA)
The Payment Reminder subscriber microsite is designed to align with WCAG 2.1 Level AA accessibility standards to support an inclusive subscriber experience. This ensures that the application can be used effectively by a wide range of subscribers, including those with visual, auditory, or motor impairments.
The platform incorporates accessibility best practices across key subscriber interactions, including:
Support for screen readers to ensure content is accessible to visually impaired subscribers
Keyboard navigation to enable interaction without the use of a mouse
Consistent page structure and semantic labeling to improve usability and assistive technology interpretation
Sufficient color contrast and readable typography to enhance visibility and comprehension
Clear focus indicators and interactive element behavior for better navigation
These capabilities help ensure that the Payment Reminder subscriber microsite provides a consistent and accessible experience across supported browsers and devices.