Each user can manage and update their own profile within Xponent Communication Control. Keeping profile information up to date ensures that the system has accurate details for identification and notifications.
When a user logs in for the first time, they will receive a notification prompting them to complete their profile. This ensures that essential information, such as a name and phone number for notifications, is captured early.
Update Your Profile
Click on the Profile icon located in the left-hand side menu bar at the bottom of the screen.
Select My Profile from the options.
On the My Profile page, update the desired fields:
First Name
Last Name
Title
Phone Number (used for notifications)
After making changes, click Update Information to save your profile updates.
The Email ID field cannot be changed, as it serves as the unique username for the account.
Once updated, the changes are applied immediately, and the system confirms that the profile has been successfully updated.