Bill Explainer is composed of four core modules, each responsible for a distinct part of the billing explanation experience.
Together, these modules enable teams to explain bills clearly, configure experiences safely, align billing data, and understand customer engagement.
Explainer
Explainer is the consumer-facing experience.
It is the branded, interactive microsite where customers:
Review their bill
See what changed compared to the previous billing period
Understand charges in context
Take relevant next actions
This is the experience customers see and interact with.
Studio
Studio is the configuration module for Bill Explainer.
It allows client administrators to:
Control branding, layout, and messaging
Manage content and explanations
Preview changes safely before publishing
Studio enables teams to evolve the experience over time without engineering effort.
Workbench
Workbench is the data alignment and preparation module.
It ensures that billing data:
Is interpreted correctly
Is mapped and structured for explanation
Can be consistently rendered in the Explainer experience
Workbench connects billing data to the customer experience.
Insights
Insights is the analytics and reporting module.
It provides visibility into:
Customer engagement with bill explanations
Usage patterns across billing periods and channels
Trends that help teams improve the billing experience over time
Insights helps teams learn from real customer behavior.
Where to go next
Select a module above to explore its capabilities in more detail.
To understand how these modules work together, see How Bill Explainer Works.