Report Dashboard

The Report Dashboard offers a unified view of your outbound communication performance. It helps teams make data-driven decisions by providing clear visibility into how Email, MMS, SMS and RCS campaigns are performing. With detailed metrics on delivery, engagement, bounce rates, and unsubscribes, businesses can quickly spot trends, resolve issues, and optimize content strategies.

The dashboard also supports strategic planning by letting users filter performance data by date, channel, or other criteria. This allows teams to focus on what is working and adjust what is not. Whether you are improving engagement, reducing delivery failures, or aligning with compliance goals, the dashboard simplifies performance tracking at scale.

This dashboard includes four performance reports:

• Email Performance

• MMS Performance

• SMS Performance

• RCS Performance

 Report Dashboard icon is not available for all users. In case you do not have access to it, request to administrator.