Overview

Welcome to Batch Communications Engine

The Batch Communications Engine (BCE) brings together the core elements of customer data, audience targeting, and campaign execution to simplify how organizations deliver large‑scale communications. Designed as part of the Xponent platform, BCE offers a structured yet intuitive environment where teams can prepare, manage, and send batch communications without needing deep technical expertise. By combining customer profiles, segmentation logic, subscription settings, and reusable communication templates, BCE creates a cohesive workflow that supports both operational efficiency and compliance.

Within the larger Xponent ecosystem, BCE works hand‑in‑hand with Xponent Communications Control (XCC). While XCC provides the tools needed to design rich, personalized email templates, BCE focuses on delivering those templates to the right audience at the right time. This alignment ensures a natural flow from template creation to campaign execution, making it easier for organizations to support traditional marketing cycles while benefiting from Xponent’s modern communication infrastructure.

New to Batch Communications Engine (BCE)? Visit the BCE User Guide

Help and Support

Need help with Batch Communications Engine (BCE)? Visit our Help and Support page for details on the service help desk, open‑source software notices, legal information, and cookie management options. You can also check the Batch Communications Engine  Status for the latest updates.

What's New

Stay up-to-date on the BCE Hub here! For news on the latest Xponent platform version, see BCE Release Notes.

Announcements

⭐️ Batch Communications Engine May 2026 (26.2.1) Release Notes

⭐️Batch Communications Engine May 2026 (26.2.2) Release Notes

We value your feedback and product suggestions. Keep in mind that all submitted suggestions are governed by our terms. If you're experiencing a problem with your account, please check the BCE User Guide to find an answer to your question and then raise a ticket with Xponent Support. Got a topic you want covered in our Technical Vignettes and Webinars? Send your request to Xponent Support.

 Feedback
We value your feedback and product suggestions.

Keep in mind that all submitted suggestions are governed by our terms. If you're experiencing a problem with your account, please check the BCE User Guide to find an answer to your question and then raise a ticket with Xponent Support.

Got a topic you want covered in our Technical Vignettes and Webinars? Send your request to Xponent Support.