The Payment Reminder microsite provides a guided, self‑service experience that helps subscribers understand their account status and take action to resolve or prevent missed payments. It is built with configurable widgets that let clients control the messaging, payment dues, and supporting information displayed on the microsite.
The microsite includes four key features:
Greeting and Insight Message - Displays a contextual message based on the subscriber’s current stage (Pre‑Delinquency, 30/60/90 days, Updating, or Up to Date) to guide them with relevant next steps.
Account Summary - Provides a snapshot of the subscriber’s account state (Delinquency, Pre‑Delinquency, Updating, and Up to Date) with configurable labels, icons, and balance messaging using variables.
Pay Button - Displays a payment action button with configurable labels (such as Pay Past Due, Pay Total Due, or Flexible Pay) based on the subscriber’s situation.
Informational Cards - Optional cards displayed below the account summary that provide expandable informational content (such as late fee explanations) to support self‑service and reduce confusion.